
ACM Messenger | Virtual Training Sessions
Master ACM Messenger in Just One Hour
Getting started with ACM Messenger is a breeze with our free, daily live virtual training sessions. We’ll guide you through everything you need to know to streamline your patient communication, from setting up your organization to becoming a power user.
Why Choose Our Live Training?
Real-time support: Get immediate answers to your questions from our experts.
Practical guidance: Learn how to use the solution for a variety of use cases with our step-by-step instructions.
Tailored for you: We’ll focus on the features and topics that matter most to your organization.
Recommended Training Sequence
1. Administrator Training: Admins should complete this training first. The setup must be done before users can be added to the system.
2. User Training: Once Admins have set up ACM Messenger and have added their staff, they and their staff can take the User Training. We recommend a gap of a few days to a week between the two sessions.
3. Advanced Features: This training should be taken after at least three months of consistent use of ACM Messenger, as it builds upon the foundational knowledge gained in the previous sessions.
Our Training Path
First, make sure you’re logged into your account. For detailed instructions on how to log in, you can read the instructions here.
1. Administrator Training
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- Who Should Attend: This session is for individuals who will administer the system and set up the initial configuration for their organization.
- What You’ll Learn: How to set up and customize the system to fit your organization’s unique needs, including adding users and initial settings.
2. User Training
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- Who Should Attend: This session is for anyone who will be sending messages and communicating with their care community.
- What You’ll Learn: The basics of using ACM Messenger to send messages, filter your audience, and access reports.
3. Advanced Features
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- Who Should Attend: This training is for people who have been consistent users for at least three months and want to learn more detailed capabilities.
- What You’ll Learn: All the advanced features, functions, and use cases to become an ACM Messenger power user.
Join Our New Product Webinars!
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Want to stay ahead of the curve in automated care? Join our upcoming series of webinars to get an exclusive look at the latest products and features we’re developing for our cutting-edge Automated Care Platform.
We’re constantly innovating to bring you the best solutions, and these webinars are your chance to see it all firsthand.
Learn directly from our experts about how these advancements can improve efficiency, enhance care quality, and streamline your workflows. We’ll cover everything from new product demos and feature deep dives to Q&A sessions where you can get your specific questions answered.
Sign up now to be notified about upcoming webinar dates and times.
Don’t miss this opportunity to shape the future of automated care with us!