Remind resident families of upcoming appointments, care conferences and care plan reviews. Cliniconex's routine engagement service allows facilities to create a series of workflow rules triggered by events created in PointClickCare's Resident Calendar. Notifications are automatically sent to resident family contacts based on pre-established rules via their preferred method of communication (voice, text or email). Resident family members can confirm or deny attendance as well as request a callback directly from their device.
Appointment coordination for both internal and external resident appointments is time-consuming. Cliniconex allows you to automatically remind resident families of their loved one’s appointments. Your staff needs to focus on direct care, not chase POAs. Best of all, you can even include special instructions based on the appointment type, ensuring families arrive on time, well-informed and prepared.