loading
please stand by!

Best Practices

Best Practices Case Study June 18, 2019 Case Study: University of Alberta Department of Family Medicine – Reducing No-Shows by 60%

University of Alberta Department of Family Medicine delivers better patient experiences and reduces no-show rates With four academic family medicine centre locations, the University of Alberta Department of Family Medicine provides cutting-edge care for families. In addition to the thousands of patients the Family Medicine team serves, it also provides a rich training ground for Alberta’s next …

Best Practices February 27, 2019 Long Term Care Outbreaks: Why Communication is Key

As cold and flu season is upon us, it’s important to take extra precautions to ensure you stay in the best health possible to stop the spread of illnesses. For Long Term Care facilities, communication is key to controlling health outbreaks and keeping residents safe. Reduce the spread of outbreaks Creating alerts for outbreaks as …

Best Practices January 21, 2019 4 Ways to Enhance your Annual Quality Improvement Plan

In order to make improvements that lead to higher quality care, better patient outcomes, and enhanced professional development, many Canadian provinces have pushed for healthcare facilities to develop formal reports that outline quality improvement targets and activities. In Ontario, Quality Improvement Plans (QIPs) are used to help healthcare facilities improve quality issues and achieve targets. These …

Best Practices December 12, 2018 4 Ways to Improve your Patients’ Waiting Room Experience

The waiting room is the first point of contact for patients and sets the tone for what they can expect during their visit. That being said, a waiting room is not where most people would choose to spend their time. A survey by the digital agency Sequence reported that 63% of patients say waiting is …

Best Practices November 28, 2018 4 Ways to Combat Stress and Burnout in your Clinic

Winter is coming, and many of us head into the busiest and dreariest time of the year, it’s important to keep your work limit and mental health in mind. A survey performed by Statistics Canada showed that 27% of Canadian workers have high to extreme levels of stress, and 1 in 4 say the source …